Welcome to 77jj. This Privacy Policy explains how we collect, use, store, and protect your personal information. It applies whenever you use the 77jj platform — whether through the website, mobile app, or any of our services.
We believe privacy is a fundamental right. That is why 77jj maintains full transparency in how your personal data is handled. Reading this document will tell you exactly what we do — and do not do — with your information.
This Privacy Policy is part of our Terms & Conditions Must be read together. Both documents complement each other and together form the complete framework governing use of our platform.
77jj never sells your personal information to third parties or uses it for marketing purposes without your consent.
77jj collects only the information that is strictly necessary. We do not collect excessive or irrelevant data. Below is a detailed breakdown of what we collect:
| Data Type | Example | Why it is collected |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | Account Verification & KYC |
| Contact Information | Email, phone number, address | Support & Security Notifications |
| Financial information | Mobile Banking Number, Transaction History | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Game History, Bet Records | Service Improvement & Responsible Gaming |
The primary source of data is the information you voluntarily provide when creating an account. In addition, certain technical information is collected automatically while you use the platform.
77jj uses your information for the following purposes:
- Account management: To verify registration, login, and KYC, and to ensure account security.
- Payment Processing: For processing deposits, withdrawals, and bonus payments.
- Customer Support: To resolve your complaints, queries, and requests.
- Security Monitoring: To prevent fraud, money laundering, and other illegal activities.
- Service Improvement: To analyze data and improve the user experience.
- Legal obligations: To meet regulatory compliance requirements.
- Responsible Gaming: To identify and address problematic gaming patterns.
Promotional messages are only sent with your consent. You can unsubscribe from marketing emails at any time.
77jj never sells your personal information. However, limited data may be shared with trusted parties in specific circumstances:
- Payment Providers: bKash, Nagad, Rocket — used solely to complete transactions.
- KYC verification provider: Via secure channels for identity verification.
- IT service provider: For data hosting and system maintenance — bound by strict confidentiality agreements.
- Law enforcement agencies: Upon a valid order from a court or regulatory authority.
- Anti-Fraud Organization: To assist in the investigation of illegal activity.
Outside of the cases above, your data is never shared with any third party. All our partners adhere to strict data protection standards.
77jj uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.
Types of cookies we use:
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functional cookies: To remember your preferences and language settings.
- Analytics Cookies: To understand platform usage — data is fully anonymized.
Most cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
We do not use third-party tracking cookies for advertising purposes. Your browsing behavior is not shared with external ad networks.
77jj follows industry-standard technology and processes to protect your data. Our security framework operates on multiple layers:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
- Regular Security Audits: Managed by a third-party team of specialists.
- Data Masking: Sensitive data is masked within the system.
- Staff training: All staff receive rigorous data privacy training.
In the event of a security breach, affected users will be notified within 72 hours and all necessary steps will be taken.
As a 77jj user, you have full control over your own data. Your rights are detailed below:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request the complete deletion of your data.
You may request that we stop using your information for specific purposes.
You have the right to export your data in a structured format.
You may object to your information being used for marketing or profiling purposes.
To exercise these rights, contact our support team. Requests are typically processed within 30 days.
77jj does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account information: For the duration your account is active, and for 5 years after closure (as required by law).
- Transaction Information: 7 years — in accordance with international financial regulations.
- KYC documents: 5 years after account closure.
- Customer Support Records: 3 years.
- Log & Technical Data: Up to 12 months.
After the designated retention period, data is permanently deleted or fully anonymized so that you can no longer be identified.
77jj is intended solely for users aged 18 and above. We do not knowingly collect information from anyone under 18.
If we become aware that a minor's data is present in our systems, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has registered on 77jj, please contact our support team immediately. We will take prompt action.
77jj may update this Privacy Policy from time to time. When changes are made:
- The last updated date on this page will be revised accordingly.
- For significant changes, a notification will be sent to your registered email address.
- A notification will be shown when you log in to the platform.
- 30 days' notice will be given before any changes take effect.
Continued use of the platform after a policy update will be considered acceptance of the new terms. We recommend reviewing this page regularly.
Keep your email address up to date so you receive notifications of important policy changes.